Knowledge Management

Business Dashboards

What Are Business Dashboards And Why Are They Important?

Business dashboards are without a doubt one of the best inventions since sliced bread. Just imagine being able to mine real-time intelligence about your business in all areas of your company, and to see it in one quick snapshot. Just a click or two will pull up incredible amounts of information about what is happening in accounting, sales, recruitment and support. All this with just by using business dashboards. Boggles the mind doesn't it?

Here's another thing you'll like about business dashboards - they can be customized for each employee. All they have to do is drag and drop choices for their own dashboard's lay out. Giving employees a say in how they manage their work will exponentially improve workplace relationships. Just watch the sharp increase in productivity right across your whole organization with the implementation of business dashboards. The flexibility of business dashboards are making them one of the "must have" software support tools for businesses today.

Customizing business dashboards isn't the only thing that can be done to work with this powerful software. It can be programmed to offer you instant snapshots of your key performance indicators. And what on earth are key performance indicators?

A key performance indicator (KPI) is merely a metric (a direct numerical measure of a chunk of business data in the relationship of one or more dimensions) tied to a target. Or put another way, the key performance indicator represents how far a certain chunk of business data (metric) is above or below a pre-determined goal/target. By the way, the KPI is usually shown as a ratio of actual to target. Since this is viewed instantly as a live snapshot, it will let the user know if they are on course with their goals or drifting off course.

When picking targets for your key performance indicators, you need to remember if you want to see a KPI for net sales daily, weekly and monthly, you need to have pinpointed targets for each of these areas (grains).

Business dashboards can also provide real time trend graphs and ad hoc reports that deal with every aspect of your business. Want to delve deeper in the information? No problem, the business dashboards have direct drill down capabilities allowing you to flip from summary level to greater detail. The benefits? If you identify a problem you can deal with it immediately as you are seeing the information in real-time. Talk about proactive and effective management.

But really, just what are business dashboards? Bottom line is, they give you a sneak peek at your KPI's using simple visual graphics like gauges, charts and tables within a web browser. Business dashboards are well worth considering because you can see a wide variety of different pieces of information (metrics) in one view. You can go up or down for further information, and you have plain as day indicators like gauges, and stoplights that are easy to understand. Red means a problem green everything is on track. It's your window on your business at a glance.

Knowledge Management