Knowledge Management

Content Management Systems

What Are Content Management Systems And Why Are They Important?

A content management system is a software system used for content management. Well, you can't get any clearer than that can you? The content management system includes things like computer files, audio files, e-documents and web content. The general idea is to then make these files available in the office and over the Internet. Some content management systems also have a feature for a workflow process.

Workflow process means shipping an e-document around for approval or adding content, which you will certainly recognize as collaboration document creation.

Content management systems usually have several integral features such as automated templates, easily editable content, scalable feature sets, web standards upgrades, workflow management, and document management.

Here's something you may not know, content management systems originally referred to and were used for, website publishing management systems. In fact, the original content management systems were developed to do on-line magazines, newspapers, and corporate newsletters. In 1995, CNET took its internal web document management and publication system and opened a separate company. This opened the market for commercial content management systems.

So, you want a content management system for your business? Why? You need to sit down and figure out your goals before you buy and implement one. The goals must also reflect your long term strategies and the direction of your business. Make sure everone in the organization agrees a content management system is indeed needed. If you don't consult with your staff at the start of this process, you may be doomed to failure.

Try grouping your requirements together in one list to focus your needs. For instance try grouping content creation, content management, publishing, presentation and contract and business together. This list is based on making sure you understand the needs of your authors - translation - the people who will be doing all the hard work. If you don't understand their needs, then any system you buy and implement will fail. Also remember the total cost of running a content management system includes the skills and resources internally, not must the dollar value.

And last, but definitely not least, in any content management system, the most important thing is the content itself. And while that may be totally true, it will still mean you will need to explain what the content management system is and does to your staff. Stick to the basics and avoid the jargon of the content management system. They don't care about that, they care about being able to run it or not.

Knowledge Management